Chief Operating Officer
Act as a key member of the Matchbook Leadership Team, the Chief Operations Officer will collaborate in the development and implementation of Company strategy, business plans and budgets and contribute in setting best operational practice,
- Driving the organization to achieve and surpass mission perimeters, business goals, objectives and all expectations.
- To develop
and deliver a strong Strategy for Operations, Product, Payments,
Fraud/Compliance and Casino for the business.
- Responsible
for ensuring each function within the business fully complies with its
licensing and regulatory requirements.
- Manage relationships/agreements with Shareholders and key partners.
- Provide day
to day leadership and management across the business.
- Undertake
value added research and analysis of industry trends, market conditions,
competitive market, legislation and technology needed for business planning and
the decision making process. Ensures timely and meaningful market research
information and feedback is communicated to influence stakeholders and to
produce products that will maximize revenue and profit goals.
- Source,
establish and implement new operational business and expansion activities
including investments, acquisitions, corporate alliances etc.
- Support and
challenge the Operations, Product, Fraud & Compliance and Casino Management
team in establishing and fine-tuning success metrics and key performance
indicators for their respective operations in order to improve profitability.
- Ensure continuous and overall cost efficiency and quality across the business.
- Provide clear and accountable operational objectives, development plans, improvements and status reports to executives, internal stakeholders and business partners
- Ability to
comfortably and energetically present the organization and its programs and
services publicly.
- Responsible
for maintaining a high-level understanding of all business functions such as
Legislation, IT, HR, Finance, Marketing, etc.
- Aptitude in
sound decision-making and problem-solving in pressure situations.
- Collaborate
with the leadership team to develop and implement plans for the operational
infrastructure of systems, policies, processes, and staff.
- Set
comprehensive high level goals for performance and growth in line with the
business plan.
- Write and submit
reports to the CEO and Board of Directors on all matters of importance.
- Lead and
promote Matchbooks company culture, vision, and values & behaviours.
Experience and personal
attributes
- The ideal
candidate will have a minimum of 8+ years experience in Operations Management
Role. Ideally with comprehensive knowledge of the online gaming industry.
- Strong
relationship skills and the ability to work collaboratively.
- An
individual of integrity who with enjoys working in a culture where ethics and standards
are highly valued.
- The ability
to influence both peers and the wider organisation whilst maintaining a
cohesive dynamic.
- Has an
understanding and experience in a regulated environment.
- Can
demonstrate experience in driving growth and increasing enterprise value
- An effective
communicator, both orally and in writing, to a range of audiences.
- Ability to
make accurate yet fast decisions with limited, complex or conflicting
information.
- A keen eye
for detail, accuracy and strong critical thinking skills with advanced
judgement capability.
- Extensive multi-tasking and prioritization skills; needs to excel in fast paced environment with frequently changing priorities and possess excellent ability to keep calm and collected during times of high pressure.
